Tuition Refund & Withdrawal Policy
Official institutional guidelines governing voluntary withdrawals, IRCC study permit refusals, tuition refund schedules, and financial obligations at Cannoga College.
Tuition Disbursement & Withdrawal Guidelines
Review refund schedules, Canadian study permit refusal rules, processing timelines, and withdrawal procedures.
The Refund & Withdrawal Policy defines transparent financial rules for tuition disbursements, administrative deductions, and program withdrawals at Cannoga College in Ottawa, Ontario.
- Operates under the standards established by the Ontario Ministry of Colleges and Universities (MCU).
- Applies across all Bachelor's, Advanced Diploma, Diploma, and Postgraduate Certificate streams.
This policy covers all financial fee categories associated with student registration:
- Academic Tuition: Instructional fees for enrolled courses and laboratory units.
- Tuition Confirmation Deposit: A standard $2,000 CAD deposit required to confirm admission and issue Provincial Attestation Letters (PAL). Credited 100% directly towards first-term tuition balance.
- Administrative Registration Fees: Fixed non-refundable institutional enrollment processing fees.
- Campus Housing & Residence: Subject to specific residential license agreements.
- Health Insurance (UHIP): Prorated according to provider cancellation policies.
International applicants denied a Study Permit by Immigration, Refugees and Citizenship Canada (IRCC) are entitled to a full tuition refund:
- 100% Tuition Refund: All prepaid tuition fees will be refunded, less a standard $100 CAD administrative processing deduction.
- Documentary Submission: Official IRCC Refusal Letter must be submitted to the Registrar within 14 calendar days of issuance.
- Verification Protocol: Cannoga College verifies the authenticity of IRCC refusal documentation before releasing funds.
Tuition refunds for voluntary withdrawals are calculated strictly from the official date of written notice received by the Registrar:
| Withdrawal Notice Period | Tuition Refund Percentage | Transcript Record |
|---|---|---|
| Prior to Term Start Date | 100% tuition (minus $100 CAD admin fee) | No record on transcript |
| Day 1 to Day 10 of Term | 80% tuition refund | No record on transcript |
| Day 11 to Day 20 of Term | 50% tuition refund | Recorded as 'W' (Withdrawn) |
| Day 21 to Day 30 of Term | 25% tuition refund | Recorded as 'W' (Withdrawn) |
| After Day 30 of Term | 0% (No refund) | Recorded as 'W' or 'F' |
Standard protocols for releasing approved refund disbursements:
- Original Payment Source: In compliance with Canadian anti-money laundering (AML) laws, all refunds are returned to the originating bank account, credit card, or Flywire/Convera profile.
- Processing Timeframe: Completed refund requests are audited and processed within 30 business days from approval date.
- Banking Charges: International intermediary wire transfer charges and currency conversion adjustments are the responsibility of the recipient.
Exceptions to standard refund schedules under verified humanitarian emergencies:
- Severe Medical Incapacity: Certified doctor's records proving sudden debilitating illness preventing study continuation.
- Bereavement & Crisis: Loss of an immediate family member or major civic disaster.
- Review Panel: Special petitions are reviewed by the Registrar's Financial Appeals Committee for prorated adjustments.
